Uber Issues
Living in the Philadelphia suburbs makes it challenging for anyone who doesn’t drive. Public transportation is available, but it is not alway easy to get from point A to point B. You sometimes have to go miles in the opposite direction to get to your final destination. That also adds a heap of time to your journey.
Ride share companies like Uber and Lyft have helped, especially since there are few cabs to be had. I’ve used Uber more, since they have a partnership with American Express and I receive a monthly credit that equals close to a trip to the closest mall and back. Now that I have started doing work for NFB-NEWSLINE as an Outreach Coordinator, I’ve had to go more places and rely on Uber more.
The problem is, of the three trips I took on one day recently, I had issues with two of them. It seems that a majority of the trips I take have an issue. Sometimes it’s the driver canceling after I message them to inform them of my blindness and ask them to call out my name when they arrive to pick me up. Are they worried that I use a guide dog and don’t want the dog in the car? Or, are they canceling for another reason? I hope it is not related to my blindness. It just seems to happen more often to me than it does for either of my kids when they use the service.